Dealing Desk Solutions
Our dealing desk technology and consulting services cover every aspect of building and running a professional forex dealing operation — from initial setup to ongoing optimization.
Quote Management
Advanced quote management systems that aggregate pricing from multiple liquidity sources and distribute customized quotes to your client groups. We configure price feeds, markup rules, filtering logic, and failover mechanisms to ensure your clients always receive consistent and competitive pricing. The system includes real-time quote monitoring with alerts for stale prices, widening spreads, and feed disconnections.
Order Execution Engine
High-performance order execution infrastructure that processes client trades with minimal latency and maximum reliability. We configure execution modes, slippage parameters, requote rules, and volume limits to match your brokerage policies. The execution engine supports instant execution, market execution, and exchange execution modes with full logging of every order lifecycle event for compliance and analysis.
Risk Dashboard
Real-time risk monitoring dashboards purpose-built for dealing desk operations. Dealers see live net exposure by symbol, client P&L distribution, margin utilization rates, and hedging status at a glance. Configurable alert thresholds trigger notifications when exposure limits are approached, and drill-down capabilities allow dealers to investigate individual positions and client accounts instantly during volatile market conditions.
Spread Management
Dynamic spread management tools that give your dealing team precise control over pricing across all instruments and client groups. Spreads can be adjusted automatically based on market volatility, trading session, and order flow conditions. Manual override capabilities allow dealers to widen or tighten spreads during news events or abnormal market conditions, with all changes logged and reportable for regulatory compliance.
Operations Support
Technology alone does not make a dealing desk successful. We provide the operational frameworks, training, and support infrastructure that ensure your dealing team performs at the highest level.
Dealer Training
Comprehensive training programs that prepare your dealing staff to operate the platform confidently and handle any market situation. Training covers quote management procedures, risk monitoring techniques, spread adjustment protocols, and escalation workflows. Each dealer receives hands-on practice in a staging environment before transitioning to live operations, and ongoing assessments ensure skills remain sharp as your platform evolves.
Shift Management
Structured shift scheduling and handover procedures that guarantee continuous dealing desk coverage across all global trading sessions. We design rotation schedules that account for session overlaps, peak volume periods, and team availability. Standardized handover checklists ensure critical information about open exposure, pending issues, and market conditions is communicated clearly between shifts for seamless operational continuity.
Incident Response
Documented incident response procedures and escalation frameworks for dealing desk emergencies including LP disconnections, price feed failures, abnormal client activity, and platform outages. Each scenario has predefined response steps, responsible parties, and communication templates. We conduct regular incident response drills to ensure your dealing team can react quickly and effectively when real issues arise during live trading sessions.