MetaQuotes Documents Required for MT5 | FXSUPPORT

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MT5 licence onboarding

MetaQuotes documents required: the MT5 licence document pack, explained

What MetaQuotes asks for before it licenses MetaTrader 5 to a broker, who issues each document, why files get sent back, and how to fix them before you submit.

MetaQuotes documents required for an MT5 licence: the 10-item pack, who issues each, common mistakes, the bank reference letter, website checklist and SumSub.

By the FXSUPPORT Editorial Team · Updated 8 October 2026

Short answer: The MetaQuotes documents required for an MT5 licence are, in our experience, a 10-item pack: certificate of incorporation, good standing or incumbency, registers of directors and shareholders, proof of registered and physical address, domain ownership with a compliant website, confirmation of activities, a corporate bank reference letter, and SumSub KYC for the signatory and beneficial owners.

What MetaQuotes checks before it licenses MetaTrader 5

MetaQuotes checks that a real company, with brokerage or forex activities, a working website and a corporate bank account, stands behind every MetaTrader 5 licence request. It is vendor due diligence, not a regulator's licensing process, but it is detailed and its questions are predictable.

Since MetaQuotes stopped selling MT4, every new server licence is MetaTrader 5. Its broker page is explicit:

"The MetaTrader 4 trading platform licenses are no longer available for purchase."— MetaTrader 4 for brokers, MetaQuotes (accessed October 2026)

MetaQuotes' own guide for new brokers explains the logic behind the documents. Step 1 is the company itself:

"To start with, you need to have a registered company, with the relevant business activities registered under that entity."— How to start a brokerage business, MetaTrader 5 (accessed October 2026)

In practice, the review answers four questions:

Does the company exist and is it current? Incorporation, good standing, registers.
Who owns and runs it? Directors, ultimate beneficial owners (UBOs) and the signatory, verified through SumSub.
May it do this business? Brokerage or forex activities, confirmed by the constitution, a legal opinion or a licence.
Does it operate like a broker? Company-owned domain, compliant website, physical address, corporate bank account.

This page is for broker founders, compliance leads and CTOs preparing an MT5 licence onboarding file. MetaQuotes can change its checklist at any time; the list it sends you is the one that applies.

The 10 MT5 licence documents at a glance

MetaQuotes asks for ten items that together prove identity, ownership, activity, address and banking. The table shows what each one proves, who normally issues it, the mistake we see most often and the fix.

MT5 licence documents: issuer, typical mistake and fix (based on our onboarding files, October 2026)
#	Document	Proves	Usually issued by	Typical mistake	Fix
1	Certificate of Incorporation	The company legally exists	Company registry, obtained through your registered agent	Company name differs from the website, bank letter or domain record	Use the exact registered name, including the suffix, everywhere
2	Certificate of Good Standing or Incumbency	The company is active; who currently holds office	Registered agent or registry	Missing for a company older than six months, or out of date	Order a fresh certificate shortly before submission
3	Register of Directors	Who manages the company	Registered agent	Not updated after a director change	Request an updated register and matching resolutions
4	Register of Shareholders (with UBO documents)	Who owns and ultimately controls the company	Registered agent; nominee or holding company papers	Nominee shareholder shown with no document linking to the real owner	Add the nominee agreement or declaration of trust and the holding chain
5	Proof of registered address	The legal address	Any official corporate document showing it	Address written differently on the website	Copy the registered address character for character
6	Proof of physical address	Where the business actually operates	Utility bill, corporate document or certified confirmation letter	No evidence at all, or an address that appears nowhere else	Choose one operating address and evidence it with a document in the company's name
7	Domain ownership and a compliant website	The company controls the brand clients will see	Domain registrar; your web team	Domain registered to an individual or an agency	Transfer the registrant to the company before submitting
8	Confirmation of activities	The company may offer brokerage or forex services	Memorandum and Articles, legal opinion or representation letter, or a licence	Generic "any lawful business" objects with nothing more specific	Add a legal opinion or amend the objects
9	Corporate bank reference letter (or certified statement)	An active corporate account exists	The company's bank	Letter in a director's name, or missing registration number	Ask the bank for a letter addressed to MetaQuotes with the company's details
10	SumSub verification	Identity of the signatory and UBOs	SumSub, through a link MetaQuotes sends	Expired passport or a different name spelling	Use a valid passport whose spelling matches the registers

Files rarely fail for a missing document; they stall because the same company, people or address appear in different forms.

Corporate documents: incorporation, good standing and registers

Documents 1 to 4 prove that the company exists, is current and has identifiable owners and managers. All four normally come from your registered agent, so order them together and check they agree with one another.

1. Certificate of Incorporation

The registry's certificate gives the company name, number and incorporation date; MetaQuotes expects that exact name on every other document. Watch the suffix: a Saint Lucia IBC, for example, must end in "International Business Company" or "IBC" under the IBC Act, so a website footer reading "Ltd" will not match. If the name has changed, include the certificate of change of name.

2. Certificate of Good Standing or Incumbency

In our experience MetaQuotes asks for one of these when the company is older than about six months. Good standing confirms the company is active and up to date with fees and filings; incumbency lists current directors and officers. Offshore, both usually come from the registered agent. MetaQuotes publishes no maximum age, so order a fresh one shortly before you submit.

3. Register of Directors

The common problem is a director change that was never recorded: the register lists one person, SumSub verifies another. Include the board resolution and the updated register.

4. Register of Shareholders and UBO evidence

MetaQuotes wants to see the real owners, not only the legal shareholders. If shares are held by a nominee or a holding company, add the documents that connect them to the individual: a nominee agreement or declaration of trust, and the holding company's own registers. Every person identified as a UBO should then complete SumSub. Industry reports, such as Match-Trade's, note that documents must be recent and certified, so ask your agent for certified copies from the start.

Registered address and physical address

MetaQuotes asks for two addresses: the registered address, which is the legal address held by the registry, and a physical address where the business actually operates. They are often different, and both must be evidenced.

Registered address (document 5). For offshore companies this is usually the registered agent's office. Any official corporate document that shows it is normally enough, such as the certificate, the memorandum or an agent letter. Copy it onto the website exactly as the document writes it.

Physical address (document 6). This is where files most often stall. In our experience MetaQuotes accepts a utility bill, a corporate document or a certified confirmation letter. Problems arise when a home address, a co-working space and a third website address all appear. Pick one operating address, make sure it appears on the website as the operating or office address, and evidence it with a document in the company's name.

Confirmation of activities: memorandum, legal opinion or FX licence

MetaQuotes needs evidence that the company is allowed to offer brokerage, trading in financial instruments or online forex services. In our experience this comes from the constitutional documents, a legal opinion or representation letter, or a licence from a regulator.

If your Memorandum only says "any lawful business", add something more specific. The usual options are:

Amend the objects so they name brokerage or trading in financial instruments.
A legal opinion or representation letter from a lawyer in the jurisdiction, confirming the company may carry on those activities. We recommend one for most offshore files.
A forex or securities licence, where the business model or target markets require one. See our forex licence overview and the jurisdiction guides for CySEC, FCA, ASIC and offshore regulators.

Saint Lucia is the most common question here. Saint Lucia incorporates International Business Companies, but it does not issue forex licences. The IBC registry says so directly:

"Saint Lucia does not currently regulate or licence Forex Trading or Binary Options business."— Frequently Asked Questions, Saint Lucia IBC Registry (accessed October 2026)

A Saint Lucia IBC can be the applicant, supported by a legal opinion on its activities; in our experience MetaQuotes has accepted such files, though this is not published MetaQuotes policy. It is not a forex licence: if your markets require authorisation, the licence must come from another jurisdiction. Saint Vincent and the Grenadines is stricter still. Its FSA told registered agents on 6 January 2023 that companies wishing to engage in forex business must provide a certified copy of licences or approval from the jurisdictions where they will operate. This is general information, not legal advice; take local legal advice on your own structure.

The MetaQuotes bank reference letter

The MetaQuotes bank reference letter is a letter from the company's bank confirming that the company holds an active corporate account. In our experience it should be addressed to MetaQuotes; a certified bank statement is the usual alternative. It is often the slowest document to obtain, so start it first.

MetaQuotes' guide asks for "a corporate bank account from a licensed bank" and recommends applying early. Match-Trade and Eternity Law report that the letter or statement should verify an active account and show the company's registration number and registered address. A letter that passes usually contains:

The bank's letterhead, contact details and the signing officer's name and title.
Addressee: MetaQuotes (or "To whom it may concern" if the bank refuses named addressees; ask first).
The account holder's full registered company name, registration number and registered address, matching the certificate exactly.
Confirmation that the account is open and active, and the date it was opened.
A recent date.

Avoid letters about a director's personal account and uncertified statements. If the account is still being opened, the rest of the file can be prepared in parallel; we coordinate banking introductions through our licensing and corporate services.

Not sure your bank letter or registers will pass?

Send us the pack before MetaQuotes sees it. We check every name, number and address against the others and tell you exactly what to fix.

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Domain ownership and the website compliance checklist

MetaQuotes expects a working brokerage website on a domain the company owns, showing full company details, risk disclosures and restricted countries. Its own guide spells out the content:

"In addition to this, your website needs to have full company information such as registration number, contact form, and other details, including email, registered company address and operating address of your physical offices."— How to start a brokerage business, MetaTrader 5 (accessed October 2026)

For domain ownership, industry reports describe a registrar screenshot showing registrant name, domain and expiry date, registered to the full company name. Check each item below first.

Website compliance checklist for a MetaQuotes MT5 application
Item	What to show	Basis
Domain registrant	The full registered company name, with a registrar screenshot showing domain and expiry	Industry reports; our files
Company name	Exact registered name, including suffix, in the footer and legal pages	MetaQuotes guide; our files
Registration number	As on the certificate of incorporation	MetaQuotes guide
Registered address	Matching document 5	MetaQuotes guide
Operating (physical) address	Matching document 6	MetaQuotes guide
Contact	Email, contact form and phone number	MetaQuotes guide; our files
Risk warning	A clear risk disclosure for leveraged products, visible on every page	MetaQuotes guide
Jurisdiction disclaimer and restricted countries	Who regulates (or does not regulate) the company and which countries you do not serve	MetaQuotes guide
Offering	Account types, trading conditions and terms of service	MetaQuotes guide
Legal pages	Terms, privacy policy, AML/KYC policy, complaints	Good practice
Security	HTTPS on every page; no placeholder or template text	Good practice

Two mistakes recur: template text or another broker's name left on the site, and a brand with no visible link to the legal entity. If you trade under a brand, register it as a trade name and show the company alongside it. If the site is not ready, our team builds and fixes broker websites against this checklist.

MetaQuotes KYC requirements: SumSub verification step by step

MetaQuotes KYC requirements cover people, not only paper. In our experience the authorised signatory and every UBO complete identity verification through SumSub, using a link MetaQuotes sends during the review.

SumSub is the KYC provider MetaQuotes integrated into MetaTrader 5 (announced 16 December 2019), and its broker guide recommends an automated KYC system "such as Sumsub". Industry reports describe a passport upload, a selfie and video or liveness verification. A typical sequence:

Confirm who must verify. The signatory named in the application and each UBO on the shareholder register.
Prepare a valid passport. Check the expiry date and that the name matches the registers and the incumbency certificate exactly, including middle names and transliteration.
Open the SumSub link on a device with a working camera, upload the document and complete the selfie or liveness check in good light.
Respond to follow-ups quickly. Requests for a clearer image or proof of personal address are normal.

How to assemble the file in the right order

Start with the slowest items, the bank account and the activities confirmation, and finish with the website and SumSub, so certificates do not go stale while you wait for a bank.

Company and activities. Incorporate or check the objects; commission a legal opinion where needed. A Saint Lucia IBC is typically incorporated in about 3 to 5 business days after due diligence, in our agent's estimate; add-on documents generally take about a week.
Bank account. Apply early and request the reference letter as soon as the account is active.
Addresses. Fix the operating address and obtain evidence in the company's name.
Website and domain. Transfer the domain to the company, then complete the checklist above.
Consistency audit. Compare names, numbers, addresses and people across all ten items.
Submit and verify. Send the pack, then complete SumSub for the signatory and UBOs.

Timelines are indicative. For the full process from first contact to signed agreement, see MetaTrader 5 licence onboarding. If you are still choosing a structure, start with IBC company formation or how to start a forex brokerage.

Common reasons MetaQuotes sends a file back

Most follow-up questions come from inconsistencies. The issues we see most often:

Name mismatch

"Ltd" on the website, "IBC" on the certificate, a brand on the bank letter. Use the exact registered name everywhere and show the brand as a trade name.

Hidden ownership

Nominee or holding layers with no document leading to the real owner. Add nominee agreements and holding registers, and put each UBO through SumSub.

Vague activities

Objects that do not mention brokerage or financial services. Amend them or add a legal opinion.

Personal domain or bank

A domain or account in a director's name. Move both to the company before submitting.

After approval: from licence to a live MT5 server

Once MetaQuotes approves the file, the work moves to infrastructure: server installation, access servers, groups, symbols, data feeds, bridges, KYC integration and plugins.

MetaQuotes sells MetaTrader 5 in Entry (1,000 real accounts), Standard (25,000) and Enterprise (200,000) tiers; in our experience the first payment covers three months of licence fees, and MetaQuotes quotes the fees for your tier directly. The technical side is where FXSUPPORT's core work begins: see MT5 server setup after licence approval, MT5 support, MetaTrader server hosting and bridge solutions.

How FXSUPPORT helps with the MetaQuotes document pack

FXSUPPORT prepares and checks the file, coordinates the company, legal opinion and banking side with corporate service providers, and then sets up and runs the MT5 server once MetaQuotes approves. MetaQuotes alone decides on the licence.

Pre-submission review: a line-by-line consistency audit of all ten items and the website.
Company formation coordination: IBCs in jurisdictions MetaQuotes works with, including Saint Lucia, plus legal opinions, incumbency and physical address through corporate service providers.
Licensing coordination: where a forex licence is needed, we map the options and coordinate the application.
Website fixes: footer, legal pages, risk warnings and restricted-country lists built to the checklist.
Technical launch: MT5 installation, configuration, plugins, KYC and CRM integration, bridges and monitoring, with a 99.9% uptime target.

FXSUPPORT is independent and is not affiliated with MetaQuotes Ltd. or SumSub. Contact us through the contact form, at [email protected], on WhatsApp or on Telegram.

Frequently asked questions

What documents does MetaQuotes require for an MT5 licence?

In our experience MetaQuotes asks for ten items: certificate of incorporation; certificate of good standing or incumbency (if the company is older than about six months); register of directors; register of shareholders with UBO documents; proof of registered address; proof of physical address; domain ownership with a compliant website; confirmation of activities; a corporate bank reference letter or certified statement; and SumSub verification of the signatory and UBOs.

Can I still get an MT4 licence from MetaQuotes?

No. MetaQuotes states that MetaTrader 4 licences are no longer available for purchase. New server licences are MetaTrader 5, in Entry (1,000 real accounts), Standard (25,000) and Enterprise (200,000) tiers.

What is a MetaQuotes bank reference letter?

It is a letter from your company's bank confirming that the company holds an active corporate account. It should show the company's full name, registration number and registered address, be recent and, in our experience, be addressed to MetaQuotes. A certified statement is the usual alternative.

What are the MetaQuotes KYC requirements?

Beyond corporate documents, the authorised signatory and every ultimate beneficial owner complete identity verification through SumSub. Expect a passport upload and a selfie or liveness check; names must match the registers.

Do I need a forex licence to get an MT5 licence?

Not always. In our experience MetaQuotes needs evidence that the company may carry on brokerage or forex activities, which can be the constitutional documents, a legal opinion or a licence. Whether you need a forex licence depends on where your clients are and how you operate. This is general information, not legal advice.

Can a Saint Lucia IBC apply for an MT5 licence?

In our experience, yes, with a legal opinion confirming its activities, although this is not published MetaQuotes policy. Note that Saint Lucia does not issue forex licences: the IBC is a company, not a licensed broker. If your markets require authorisation, the licence must come from another jurisdiction.

Does the domain have to be registered to the company?

Yes. Industry reports describe a registrar screenshot showing the registrant name, domain and expiry date, with the domain registered to the full company name. Transfer it from any individual or agency before you submit.

Do the documents need to be certified or apostilled?

Industry reports say documents must be recent and certified. Follow the form MetaQuotes' checklist states, and check whether an apostille is requested before ordering one.

How long does MetaQuotes take to review the documents?

MetaQuotes publishes no review time. It depends on how complete the file is and how quickly SumSub and follow-up questions are answered.

Will FXSUPPORT submit the application to MetaQuotes for me?

We prepare and review the pack, coordinate company, legal opinion and banking items, and guide you through submission and SumSub. MetaQuotes alone decides on the licence.

Sources

How to start a brokerage business — MetaTrader 5 (MetaQuotes) (accessed 8 October 2026)
Purchase MetaTrader 5 and provide services to traders — MetaTrader 5 (MetaQuotes) (accessed 8 October 2026)
MetaTrader 4 for brokers — MetaQuotes (accessed 8 October 2026)
Trader KYC verification from Sum&Substance in MetaTrader 5 — MetaQuotes, 16 December 2019 (accessed 8 October 2026)
Frequently Asked Questions — Saint Lucia IBC Registry (accessed 8 October 2026)
International Business Companies Act, Cap. 12.14 — Saint Lucia (accessed 8 October 2026)
Notice to Registered Agents on BCs and LLCs engaging in forex business, 6 January 2023 — FSA St Vincent and the Grenadines (accessed 8 October 2026)
MetaQuotes presents tighter requirements for the new White Label brokers — Match-Trade Technologies (accessed 8 October 2026)
MetaQuotes introduces new requirements: impact on White Label solutions — Eternity Law International, 22 October 2024 (accessed 8 October 2026)

FXSUPPORT is not affiliated with MetaQuotes Ltd. or the vendors named on this page. General information, not legal or investment advice.

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